Personal information processing policy

Personal information processing policy

Linocare (hereinafter referred to as the "company") establishes and discloses the following personal information processing policy to protect users' personal information and to quickly and smoothly deal with related difficulties.

■ Article 1 (Purpose of processing personal information)

The company processes personal information for the following purposes.
The personal information being processed is not used for any purpose other than the following purposes, and if the purpose of use is changed, necessary measures such as obtaining separate consent will be implemented.

■ Article 2 (Personal information items to be processed)

The company is processing the following personal information items.
ο Collection items: Name, contact number, email
ο Personal information collection method: homepage
ο Purpose of collection and use: identification, service provision, and civil service handling

■ Article 3 (Personal Information Collection Method)

1. Collect through the online consultation application for smooth online consultation and contact with the results of the consultation
2. Members under the age of 14 must obtain consent from the legal representative to use it.

■ Article 4 (Processing and holding period of personal information)

① The company processes and holds personal information within the period of retention and use of personal information or the period of retention and use of personal information agreed upon when collecting personal information from users.
② Each personal information processing and retention period is as follows.
1. After the purpose of collecting and using personal information is achieved, the company destroys the information without delay without exception.
Provided, That in cases falling under the following grounds, by the time the relevant grounds are terminated.
1) Where an investigation, investigation, etc. is in progress due to a violation of relevant statutes, until the relevant investigation and investigation is completed
2) If the bond/debt relationship remains due to the use of the website, until the relevant bond/debt relationship is settled
2. Provision of goods or services: Until the supply of goods and services is completed and the payment and settlement of charges is completed
Provided, That in the following cases, by the end of the relevant period
1) Records on transactions, such as indications, advertisements, contract details, implementation, etc. under Article 6 of the Act on the Protection of Consumers in Electronic Commerce, etc
- Records on display and advertisement: 6 months
- Record of supply of contract or subscription withdrawal, payment, goods, etc.: 5 years
- Records of consumer complaints or dispute settlement: 3 years
2)Storage of communication fact confirmation data under Article 15-2 of the Communications Secrets Protection Act
- Subscriber telecommunication date and time, start and end time, counterparty subscriber number, and number of uses: 1 year
- Computer communication, Internet log records, access point tracking data: 3 months

■ Article 5 (Destruction of personal information)

① When personal information becomes unnecessary, such as the expiration of the personal information retention period and the achievement of the purpose of processing, the company destroys the personal information within five days.
② If personal information is to be preserved in accordance with other laws and regulations despite the expiration of the period of personal information retention agreed by the user or the purpose of processing has been achieved, the personal information is moved to a separate database (DB) or stored elsewhere.
③ The procedure and method of destroying personal information are as follows.
1. Destruction procedure
The company selects personal information for which the reason for destruction occurs, and destroys personal information with the approval of the company's personal information protection manager.
2. Destruction method
The company destroys personal information recorded and stored in electronic file form by using a method such as a low level format so that the record cannot be reproduced, and shreds or incinerates personal information recorded and stored in paper documents.

■ Article 6 (Rights and obligations of users and legal representatives and methods of exercise)

① The user may exercise the following personal information protection rights against the company at any time.
1. Request access to personal information
2. Request correction if there is an error, etc
3. Delete Request
4. Request to stop processing
② The exercise of rights under paragraph (1) can be made to the company in writing, by phone, e-mail, or fax, and the company will take action without delay.
③ If the user requests correction or deletion of personal information errors, the company will not use or provide the personal information until the correction or deletion is completed.
④ In the case of children under the age of 14, the exercise of rights under paragraph (1) may be conducted through the legal representative of the user or the delegated person. In this case, the legal representative shall have all rights of the user.
⑤ Users shall not infringe on the personal information and privacy of the user or others handled by the company in violation of related laws such as the Information and Communication Network Act and the Personal Information Protection Act.

■ Article 7 (Installation, operation, and rejection of the automatic personal information collection device)

The company uses 'cookie' to store and retrieve user information from time to time to provide personalized and customized services to individual users.
1. Purpose of use of cookies
Target marketing and personalized services are provided by analyzing the frequency of access and visiting hours of members and non-members, identifying user preferences and interests, tracking the degree of participation in various events, and number of visits
2. How to reject cookie settings
The user can reject the cookie installation. However, if you refuse to install cookies, it may be difficult to use some services that require login.
(How to set it up, IE criteria) Tools at the top of your web browser > Internet Options > Privacy > Block Sites

■ Article 8 (Measures to ensure the safety of personal information)

The company is taking the following measures to ensure the safety of personal information.
1. Management measures: Establishment and implementation of internal management plans, regular employee training, etc
2. Technical measures: management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, and installation of security programs
3. Physical measures: Control of access to computer rooms, data storage rooms, etc

■ Article 9 (Personal Information Protection Officer)

① The company is in charge of handling personal information, and designates and operates the personal information protection manager and department in charge as follows to handle complaints and remedy damages from users related to personal information processing.
◑ Person in charge of personal information management
-Name: Hwang Jaehoon
-Electronic mail:
- Phone number: 054-605-2323

◑ Department in charge of personal information management
-Name: Hwang Jaehoon
-Electronic mail:
- Phone number: 054-605-2323

② Users can contact the person in charge of personal information protection and the department in charge of personal information protection, handling complaints, and relief of damage caused by using the company's service (or business). The company will answer and process your inquiries.

■ Article 12 (Request for access to personal information)

Users can request the following department to view personal information. The company will try to expedite the user's request for access to personal information.
◑ Receipt and processing department of personal information access request
-Name: Hwang Jaehoon
-Electronic mail:
- Phone number: 054-605-2323

■ Article 13 (Method of remedy for infringement of rights)

Users can inquire about damage relief and counseling for personal information infringement to the institution below.
The institution below is separate from the company, so please contact us if you are not satisfied with the company's own personal information complaint handling and damage relief results, or if you need more detailed help.
▶ Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)
- Under his/her jurisdiction: Report personal information infringement facts, apply for counseling
- Home page:
- Phone: 118 (without number)
- Address: (58324) 3rd floor of Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong) Personal Information Infringement Report Center
▶ Personal Information Dispute Mediation Committee
- Competent affairs: application for personal information dispute settlement, collective dispute settlement (private settlement)
- Home page:
- Phone: 1833-6972
- Address: (03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul, Republic of Korea
▶ Supreme Prosecutors' Office Cyber Crime Investigation Unit: 02-3480-3573
▶ National Police Agency Cyber Terrorism Response Center: 1566-0112

■ Article 14 (Change of personal information processing policy)

① This personal information processing policy will be applied from December 2021.